Frequently Asked Questions

一般问题:

两者都有。每个课程都有多节课,每节课结束时有一个简短的测验。然后,在每节课程的末尾有一个测试。最后,在所有课程结束之后有一个最终测试,这是您获得“认证加密货币调查员”证书必须要通过的测试。

 

No, the course was originally certified in 48 states for law enforcement learning. The course that is available on our LMS is derived from this course. But, it is not certified by any international entity.

 

Most of the questions are multiple choice. There are also some true/false questions and a few questions that ask you to match things to other things.

No.

All the questions on the final test have been covered in the course.

No, there are no additional fees to take the final test again. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.

Certificates are emailed Monday to Friday between 9:00am and 4:30pm GMT – UTC-6. Expect to receive them within 24 hours of completion of the course.

Yes, you have access to your account for 1 year from the date of purchase.
After 1 year, the user will no longer have access to the courses but can still access the site to repurchase.
This happens automatically without a notification to the user to renew.

Yes, we are happy to offer bulk discount. Please contact us at [email protected]

Yes, this course is suitable for everyone in all countries. We have members from all over the world.

You have access for 1 year from your date of purchase.

No, there are no other fees involved. The prices for individual modules include all the training in those modules and their related tests. The price for purchasing all the modules includes all the module-based tests and the final test. Upon completion of the final test with a passing score, you will have earned the credential of Certified Cryptocurrency Investigator. There is no additional fee for the credential.

If you live in a region where sales taxes would normally apply to your purchase, then those sales taxes will be added to your purchase total. Otherwise, no other hidden costs or fees are involved.

From when you purchase the modules, you have one year to complete and pass the final test to earn the credential of Certified Cryptocurrency Investigator.

No, there are no other fees involved. The prices for individual modules include all the training in those modules and their related tests. The price for purchasing all the modules includes all the module-based tests and the final test. Upon completion of the final test with a passing score, you will have earned the credential of Certified Cryptocurrency Investigator. There is no additional fee for the credential.

If you live in a region where sales taxes would normally apply to your purchase, then those sales taxes will be added to your purchase total. Otherwise, no other hidden costs or fees are involved.

From when you purchase the modules, you have one year to complete and pass the final test to earn the credential of Certified Cryptocurrency Investigator.

To earn the credential of Certified Cryptocurrency Investigator, you must get at least 80% on the final test at the end of the final module.

Yes, you can take the final test again as many times as you want. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.

No, you can take the final test again as many times as you want. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.

All students that earn the credentials of a Certified Cryptocurrency Investigator will automatically receive a personalized digital form of their certificate. If you would like to receive a physical copy as well, we are happy to provide one at fee of $30.00 to cover shipping charges. Please contact us at [email protected]

Yes, we charge in USD.

Yes, this course is for everyone. In fact, many of our CCI members come from existing financial or law enforcement backgrounds, and still find value in the course.

We are happy to arrange on-site training upon your request. Please contact us at [email protected] for more details. On-site training will be custom made to your needs accordingly.

技术问题:

您播放流媒体视频的网速应至少为512 Kbps。

要测试您的网速,请访问SpeedTest.net并查看您的结果。

用户应安装以下浏览器版本之一以访问课程内容/播放视频:
谷歌Chrome浏览器64或更高版本 (推荐)

  • Firefox 58或更高版本
  • Internet Explorer 11或更高版本
  • Safari 10或更高版本
  • Opera 50

加密货币培训学院需要启用JavaScript的浏览器。如果您在网站上无法正常显示内容 (如视频播放器、登录表单等),可能是因为您的安全软件或浏览器插件/扩展阻止了播放或脚本。请尝试暂时禁用安全软件,或重新设置安全软件以允许加密货币培训学院平台使用的域的播放功能、Cookie和JavaScript。

Adobe Flash is only required in some scenarios.

Adobe Flash Player 10 or higher is required to successfully use some of the interactive content in the Cryptocurrency Training Academy. Here’s a link to get the free software download. http://www.adobe.com/support/flashplayer/downloads.html

For users on Internet Explorer 11 who are also using Windows 7 operating system, Adobe Flash Player 10 or higher is required to play videos in the Cryptocurrency Training Academy. Here’s a link to get the free software download. http://www.adobe.com/support/flashplayer/downloads.html

Flash is not required to play videos for users using the latest versions of Chrome, Firefox or Safari.

If you experience video pausing, you may be experiencing slow data transfer. If you pause the video and wait for more (or all) of it to download before you resume playing, it will play without stopping. You can tell how much of the video has downloaded by looking at the controller bar at the bottom of the player window. You will see the bar fill in with gray, from left to right, as the video downloads. Once the controller bar is completely filled in with gray, the video has finished downloading.

Should you encounter such an issue, and your computer meets the system requirements, please email us and we will send you instructions to perform a quick test that will assist in determining a solution.

To expedite the troubleshooting process, you may want to include information like browser type and version (for example, Internet Explorer 11, Firefox 58, etc.), the URL where the problem is occurring, and screenshots of the problem. This website shows several methods for taking screenshots based on your operating system: http://www.take-a-screenshot.org/

Please go to My Dashboard > Certificates and you’ll be able to view and download it from there. Our team will also send you the file via a FTP link. You can use this FTP link digitally (like in your email signature for example) to showcase your new certification online.