Frequently Asked Questions
If you have any other question, please contact us: [email protected]
General Questions:
CCI, or Certified Cryptocurrency Investigator™, is a comprehensive training program designed to equip individuals with the knowledge and skills required for effective crypto investigation.
Consisting of 5 modules and a final exam, this course provides a deep understanding of cryptocurrency transactions, blockchain analysis, and investigative techniques. By dedicating approximately 9-12 hours to complete the training, participants can obtain the prestigious CCI certification by achieving a score of 80 or higher in the final exam
Whether you’re a compliance professional, law enforcement officer, or simply interested in the field, CCI offers valuable insights and expertise in the world of crypto investigation. Start your journey today and enhance your capabilities in this rapidly evolving industry.
Both. There are multiple lessons in each module, and at the end of each lesson there is a short quiz. Then, at the end of each module there is a test. Finally, at the end of all the modules there is a final test, which is the test you need to pass to earn the credential of Certified Cryptocurrency Investigator.
Not at all. The only technical abilities needed are being able to view and click on webpages.
No, the course was originally certified in 48 states for law enforcement learning. The course that is available on our LMS is derived from this course. But, it is not certified by any international entity.
No, there are no prerequisites or qualifications
Most of the questions are multiple choice. There are also some true/false questions and a few questions that ask you to match things to other things.
No.
All the questions on the final test have been covered in the course.
No, there are no additional fees to take the final test again. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.
Certificates are emailed Monday to Friday between 9:00am and 4:30pm GMT – UTC-6. Expect to receive them within 24 hours of completion of the course.
Yes, you have access to your account for 1 year from the date of purchase.
After 1 year, the user will no longer have access to the courses but can still access the site to repurchase.
This happens automatically without a notification to the user to renew.
Yes, we are happy to offer bulk discount. Please contact us at [email protected]
Yes, this course is suitable for everyone in all countries. We have members from all over the world.
You have access for 1 year from your date of purchase.
No, there are no other fees involved. The prices for individual modules include all the training in those modules and their related tests. The price for purchasing all the modules includes all the module-based tests and the final test. Upon completion of the final test with a passing score, you will have earned the credential of Certified Cryptocurrency Investigator. There is no additional fee for the credential.
If you live in a region where sales taxes would normally apply to your purchase, then those sales taxes will be added to your purchase total. Otherwise, no other hidden costs or fees are involved.
From when you purchase the modules, you have one year to complete and pass the final test to earn the credential of Certified Cryptocurrency Investigator.
Yes! CCI certification can significantly enhance your job prospects in the field of cryptocurrency investigation. Many employers and recruiting firms actively seek professionals with CCI certification, and they often approach us to verify our members’ credentials. This certification serves as a valuable asset during job hunting, showcasing your expertise and dedication to the field of crypto investigation. By acquiring the CCI certification, you gain a competitive edge and increase your chances of securing rewarding opportunities in compliance, law enforcement, cybersecurity, and related industries.
Yes, we offer bulk discounts for CCI training to accommodate teams and organizations. For more information on our bulk purchase options, please visit our dedicated page at https://cryptoinvestigatortraining.com/for-teams/.
You can reach out to our training support team directly at [email protected]. We’ll be glad to assist you with any inquiries regarding bulk purchases.
The Advanced Course offered by CCI delves deeper into advanced cryptocurrency concepts and specialized areas of investigation. It consists of multiple modules, including Advanced Cryptocurrency Concepts, Dex and Defi, and CCI-ETH: Advanced Ethereum Course. These courses are designed to provide in-depth knowledge and expertise in specific aspects of crypto investigation. To learn more about the content and details of the Advanced Course, please visit https://cryptoinvestigatortraining.com/advanced-cryptocurrency-training/
Currently, CCI training offers one main certification. By completing Modules 1-5 and passing the Final Exam, participants are awarded the CCI certification, which encompasses a comprehensive understanding of cryptocurrency investigation.
For those seeking specialized knowledge in Ethereum investigation, the CCI-ETH: Advanced Ethereum Course offers the CCIE certification.
Looking ahead, we have the upcoming CCIA certification, which will provide even more advanced and in-depth knowledge of crypt investigation. Stay tuned for further updates on the CCIA program, as it promises to enhance your expertise in this evolving field of investigation.
No, there are no other fees involved. The prices for individual modules include all the training in those modules and their related tests. The price for purchasing all the modules includes all the module-based tests and the final test. Upon completion of the final test with a passing score, you will have earned the credential of Certified Cryptocurrency Investigator. There is no additional fee for the credential.
If you live in a region where sales taxes would normally apply to your purchase, then those sales taxes will be added to your purchase total. Otherwise, no other hidden costs or fees are involved.
From when you purchase the modules, you have one year to complete and pass the final test to earn the credential of Certified Cryptocurrency Investigator.
To earn the credential of Certified Cryptocurrency Investigator, you must get at least 80% on the final test at the end of the final module.
Yes, you can take the final test again as many times as you want. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.
No, you can take the final test again as many times as you want. At the same time, to earn the credential of Certified Cryptocurrency Investigator, you must pass the final test within one year from when you purchase the modules.
All students that earn the credentials of a Certified Cryptocurrency Investigator will automatically receive a personalized digital form of their certificate. If you would like to receive a physical copy as well, we are happy to provide one at fee of $50.00 to cover shipping charges. Please contact us at [email protected].
Yes, we charge in USD.
Yes, this course is for everyone. In fact, many of our CCI members come from existing financial or law enforcement backgrounds, and still find value in the course.
We are happy to arrange on-site training upon your request. Please contact us at [email protected] for more details. On-site training will be custom made to your needs accordingly.
Tech Questions:
Your Internet connection speed for playing and streaming videos should be at least 512 Kbps.
To test your Internet speed, visit SpeedTest.net and review your results.
Users should have one of the following browser versions installed to access course content/play videos:
Google Chrome 64 or higher (Recommended Browser)
- Firefox 58 or higher
- Internet Explorer 11 or higher
- Safari 10 or higher
- Opera 50
Cryptocurrency Training Academy requires a JavaScript-enabled browser. If you encounter any difficulty with elements displaying on the site (i.e. video players, log in forms, etc.), you may have security software or browser plug-ins/extensions blocking the playback or scripting. Try temporarily disabling your security software as a test, or configure your security software to allow playback, cookies, and JavaScript from domains Cryptocurrency Training Academy platform uses.
Adobe Flash is only required in some scenarios.
Adobe Flash Player 10 or higher is required to successfully use some of the interactive content in the Cryptocurrency Training Academy. Here’s a link to get the free software download. http://www.adobe.com/support/flashplayer/downloads.html
For users on Internet Explorer 11 who are also using Windows 7 operating system, Adobe Flash Player 10 or higher is required to play videos in the Cryptocurrency Training Academy. Here’s a link to get the free software download. http://www.adobe.com/support/flashplayer/downloads.html
Flash is not required to play videos for users using the latest versions of Chrome, Firefox or Safari.
If you experience video pausing, you may be experiencing slow data transfer. If you pause the video and wait for more (or all) of it to download before you resume playing, it will play without stopping. You can tell how much of the video has downloaded by looking at the controller bar at the bottom of the player window. You will see the bar fill in with gray, from left to right, as the video downloads. Once the controller bar is completely filled in with gray, the video has finished downloading.
Should you encounter such an issue, and your computer meets the system requirements, please email us and we will send you instructions to perform a quick test that will assist in determining a solution.
To expedite the troubleshooting process, you may want to include information like browser type and version (for example, Internet Explorer 11, Firefox 58, etc.), the URL where the problem is occurring, and screenshots of the problem. This website shows several methods for taking screenshots based on your operating system: http://www.take-a-screenshot.org/
Please go to My Dashboard > Certificates and you’ll be able to view and download it from there. Our team will also send you the file via a FTP link. You can use this FTP link digitally (like in your email signature for example) to showcase your new certification online.
